Frequently asked questions
I already have an international MasterCard or Visa card. Why should I also get the new Stockmann MasterCard card?
With the Stockmann MasterCard you will receive all Stockmann Loyal Customer benefits as well as the flexible payment and financing alternatives offered by an international credit card.
Do I have to be a customer of a certain bank to receive a Stockmann MasterCard?
As a Stockmann MasterCard customer you can be the customer of any bank of your choice; you do not need to make any changes to your banking arrangements.
Do I have to pay something to get the new card?
Getting the new Stockmann MasterCard card is free, and no annual fee is charged on the card. You only pay interest and account maintenance fee when you pay your purchases in several instalments.
Can I check my Stockmann MasterCard balance on the Internet?
Yes, you can! You can follow the balance, purchases and withdrawals of your Stockmann MasterCard credit on the Internet free of charge in Nordea netbank.
What is an parallel card and how can I get one?
The owner of the main card can apply for parallel cards with a desired usage limit; for example, for their family members, provided that they are over 12 years old. Purchases made with the main card and the parallel cards will accumulate on the main card’s invoice. You can order parallel cards when submitting your own card application.
When do I receive Stockmann MasterCard?
The message about handing over the card will be sent in two weeks after getting your application.